Customer Service Representative

4 weeks ago


Buckie, Moray, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service team at Tesco. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring their shopping experience is positive and memorable.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience.
  • Process customer transactions accurately and efficiently, handling cash, credit, and debit payments.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.
  • Contribute to team goals and objectives, supporting colleagues and sharing knowledge and expertise.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to exclusive colleague networks.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Able to work flexibly, including weekends and bank holidays, with a willingness to adapt to changing priorities and demands.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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