Customer Service Representative

4 weeks ago


Buckie, Moray, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Store Colleague at Tesco. As a Store Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Contribute to visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
  • Participate in stock management, including receiving and processing stock deliveries, and maintaining accurate inventory levels.
  • Support colleagues in achieving their sales targets and contribute to a positive and inclusive store culture.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A supportive and inclusive work environment, with opportunities for career progression and professional growth.
  • A range of benefits, including discounts on Tesco products, access to employee assistance programs, and more.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.
  • A commitment to maintaining a high level of store standards and contributing to a positive and inclusive store culture.


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