Front of House Team Lead

1 month ago

Torquay, Torbay, United Kingdom Loungers Full time
Be the Best in the Business

Loungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in maintaining the high standards that make us special. You'll work closely with the management team to deliver exceptional customer experiences, and support the team to ensure every customer leaves happy.

The Perfect Candidate
  • You have a passion for hospitality and a natural talent for leading a team.
  • You're driven, relentless, and always looking for ways to improve.
  • You have excellent communication skills and can build rapport with customers and colleagues alike.
  • You're a self-motivator who can work at pace with minimal supervision.
  • You have a strong knowledge of best practices in sales building, forecasting, and reporting.
What We Offer
  • Tips shared equally across the team, based on hours worked.
  • Paid breaks and staff food on every shift.
  • 50% discount on food in all three brands from day one.
  • 28 days holiday (inclusive of Bank Holidays) pro rata.
  • Competitions and incentives, including all-expenses-paid trips.
  • Christmas and Boxing Day off.
  • The best staff party - Loungefest.
  • Emotional and practical support via the Licenced Trade Charity.
  • Power over your pay with Wagestream.
  • Company pension scheme.
  • Long service awards.
  • Great opportunities for personal development and career progression.

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