Administrative Support Specialist

6 days ago


Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Buckinghamshire Healthcare NHS Trust. As a key member of our ward operations team, you will provide administrative and clerical support to ensure the smooth operation of our ward.

Key Responsibilities
  • Provide administrative support to the ward team, including data entry, filing, and record-keeping.
  • Act as the focal point for administrative communications, taking telephone enquiries and directing patients as necessary.
  • Register, collate, and enter patient information onto our computer system.
  • Maintain patient notes in an organized and methodical manner, adhering to Trust guidelines.
  • Liaise with other departments to ensure errors and issues are resolved.
Requirements
  • English Language GCSE grade C or above or equivalent.
  • IT/Computer skills to RSA I or equivalent with recent work experience in this field.
  • Experience of taking and responding to telephone enquiries from customers and within own organization and prioritizing as necessary.
  • Recent experience of working within a customer care environment.
  • Experience of high demand, team-based environment.
  • Excellent communication skills.
  • Six-month experience of working within an NHS environment or customer care.
  • Experience of using computers in a work environment.
  • Knowledge of NHS Trust or general experience within the National Health Service.
Desirable Qualifications
  • Minimum six months receptionist experience or other relevant experience.
  • IT qualification.
  • Administrative qualification.
About Us

Buckinghamshire Healthcare NHS Trust is committed to providing outstanding care, support healthy communities, and being a great place to work. Our vision is to provide personal and compassionate care every time, and our care values are collaborate, aspire, respect, and enable.



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