Administrative Support Specialist
6 days ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Buckinghamshire Healthcare NHS Trust. As a key member of our ward operations team, you will provide administrative and clerical support to ensure the smooth operation of our ward.
Key Responsibilities- Provide administrative support to the ward team, including data entry, filing, and record-keeping.
- Act as the focal point for administrative communications, taking telephone enquiries and directing patients as necessary.
- Register, collate, and enter patient information onto our computer system.
- Maintain patient notes in an organized and methodical manner, adhering to Trust guidelines.
- Liaise with other departments to ensure errors and issues are resolved.
- English Language GCSE grade C or above or equivalent.
- IT/Computer skills to RSA I or equivalent with recent work experience in this field.
- Experience of taking and responding to telephone enquiries from customers and within own organization and prioritizing as necessary.
- Recent experience of working within a customer care environment.
- Experience of high demand, team-based environment.
- Excellent communication skills.
- Six-month experience of working within an NHS environment or customer care.
- Experience of using computers in a work environment.
- Knowledge of NHS Trust or general experience within the National Health Service.
- Minimum six months receptionist experience or other relevant experience.
- IT qualification.
- Administrative qualification.
Buckinghamshire Healthcare NHS Trust is committed to providing outstanding care, support healthy communities, and being a great place to work. Our vision is to provide personal and compassionate care every time, and our care values are collaborate, aspire, respect, and enable.
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