Senior Infrastructure Specialist
2 months ago
Role Overview
The Global Energy Group is seeking a highly skilled Senior Infrastructure Specialist to join their Infrastructure Team. As a key member of this team, the successful candidate will be responsible for implementing change throughout the Group, building, maintaining, and securing Group IT systems, and providing expertise to the Service Desk.
Key Responsibilities
- Work closely with other Infrastructure staff to facilitate knowledge share.
- Work closely with the Service Desk to ensure customer needs are met.
- Support the delivery of the infrastructure strategic roadmap.
- Support major incidents as a priority, alongside strategic projects.
- Provide escalation support to the Service Desk as part of a rota.
- Ensure all work is captured and logged using the appropriate ticketing system.
- Escalate requests to the Infrastructure Manager for resolution, as needed.
Requirements
- Proficiency in Office 365 Administration and related PowerShell.
- Experience working with Microsoft AD Domains and Group Policy.
- Ability to manage and monitor various infrastructure systems.
- Knowledge of IT security best practices.
- Microsoft certifications are beneficial.
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