Strategic Director of Technical Program Management
4 weeks ago
Executive Summary
As a Senior Director of Technical Program Management at Tangent International, you will drive cross-functional product initiatives and strategy execution across multiple teams. This role oversees the growth, delivery, and risk management of our product portfolio while nurturing the development of a high-performing Technical Program Management (TPM) team.
Key Responsibilities
- Lead and inspire a global team of Technical Program Managers, ensuring they align their day-to-day operations with business goals and maintain high performance standards.
- Foster a culture of change, excellence, and innovation that challenges the status quo and drives process improvement.
- Spearhead cross-functional initiatives to deliver critical business results, overseeing efficient execution and risk management across diverse teams and platforms.
- Expand team capabilities to support company growth, maintaining agility in a fast-paced, dynamic environment.
- Drive the execution strategy for the global product portfolio, aligning with business priorities to ensure continued industry leadership.
- Lead by example, promoting best practices, providing coaching, and driving continuous professional growth for the TPM team.
What You'll Achieve
- Support growth, delivery, and risk management of the product portfolio, ensuring the organization is well-positioned to scale and deliver industry-leading solutions while mitigating associated risks.
- Develop and lead the execution strategy for multiple products across platforms, aligning with broader business goals to maintain leadership in the industry.
- Establish a customer-centric culture that ensures effective communication, quick conflict resolution, and the delivery of impactful solutions.
- Scale the TPM team in line with rapid company growth, attracting top talent, addressing skill gaps, and fostering strong cross-functional partnerships.
- Continuously drive improvements in processes, tools, and workflows to increase team productivity and ensure alignment with business and technical priorities.
Must-Have Technical Experience
- Proven ability to drive transformative change, aligning technical and product strategy with business goals.
- Expertise in SAFe (Scaled Agile Framework), leading Agile Release Train (ART) processes, KPI reporting, and Program Increment (PI) planning.
- Demonstrated success managing and scaling cross-functional teams within a software development environment, with experience in systems engineering, hardware engineering, or technical product/program management.
- Over 10 years of people management experience, successfully delivering technical programs or products from inception to completion.
- Strong experience in the fraud prevention or financial services domains.
Key Competencies and Behaviours
- Strategic Alignment: Ability to translate organizational objectives into actionable goals for the department.
- Execution Focus: A results-driven approach, ensuring accountability and mobilizing resources for success.
- Change Leadership: A proactive mindset, leading change initiatives and continuously seeking opportunities for improvement.
- Employee Development: Committed to recognizing and fostering the professional growth and well-being of employees.
- Clear Communication: A transparent communicator who effectively conveys corporate goals to teams and inspires action.
Why This Role Matters
- Lead critical, cross-functional programs that shape the future of our global product portfolio.
- You will have 4 senior direct reports. Work within a global tech team of 130+, with the opportunity to significantly scale the TPM function as the company grows.
- Highly competitive package, including equity and comprehensive benefits, with opportunities for professional development and remote working flexibility.
- Be part of a rapidly expanding company recognized for its innovation in the fraud prevention and financial services space.
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