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Legal Support Services Coordinator

2 months ago

Luton, Luton, United Kingdom Work Learn Live Blmk Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Legal Support Services Administrator. As a key member of our Legal Services Department, you will provide administrative support to enable the effective conduct of all its functions.

Main Responsibilities
  • Provide administrative support to the Legal Services Department, including but not limited to, clinical negligence claims, personal injury claims, and inquests.
  • Ensure tasks and responsibilities delegated by the Head of Legal Services or Legal Officer are undertaken accurately and completed to a high standard.
  • Manage diaries of senior team members and support the Trust's Quality and Safety Governance senior leadership team.
  • Take a flexible approach, prioritizing your workload to meet deadlines.
  • Provide general administrative support to the department, including printing/scanning, typing of documents, minutes of meetings, and maintaining departmental records.
  • Ensure all urgent and/or confidential communications are received and distributed in a timely manner.
  • Arrange meetings, maintain current memberships and terms of reference, prepare and circulate agendas, and produce minutes as required.
  • Collate reports and information for multiple requirements.
  • Act as the department's representative in verbal and written communications.
  • Deal with enquiries to the team, maintaining a confidential and accurate message system.
  • Contribute suggestions to improve departmental systems and processes.
  • Set up appointments and create induction timetables for new starters.
  • Undertake appropriate training/education as required.
Requirements
  • 5 GCSEs or equivalent, including Maths and English
  • 3 A Level passes
  • OR BTEC in business admin or equivalent level of experience
  • OR Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous experience
  • RSA III Word Processing/typewriting or equivalent
  • Training in advanced communication skills
  • Training in the Datix or equivalent Risk Management System
Desirable Experience
  • Experience of working in an NHS setting with clinical and non-clinical staff, or similar
  • Previous secretarial or administrative experience gained in a similar role
  • Experience of producing reports in a professional format
  • Experience in administering groups and committees
  • Experience of working in a healthcare and/or governance setting
  • Experience of working in a legal services setting
Knowledge and Skills
  • Good working knowledge of Microsoft Office - Word, Excel, PowerPoint
  • Good understanding of Confidentiality and Data Protection Act
  • Strong use of Microsoft Outlook and web browsing software
  • Knowledge of NHS issues including patient safety and governance
  • Knowledge of NHS Resolution Reporting Process
  • Knowledge of Trust incident reporting processes