Service Coordinator
2 weeks ago
We are seeking a highly organized and skilled Service Coordinator to join our team at Crisp Recruitment Ltd. As a Service Coordinator, you will be responsible for working closely with Sales, Service Engineers, and Logistics to ensure a smooth operation for clients.
Key Responsibilities:
- First point of contact for contract renewals and amendments
- Communicate with engineers and customers to plan maintenance visits 2 to 3 weeks in advance
- Use CRM to see the upcoming work and book appointments, planned visits with priorities and all outstanding workload for the coming weeks
- Manage incoming technical enquiries from customers and allocate engineer for resolution
- Re-plan workload as required to provide timely response and resolution to instrument breakdowns through organization of engineering resource and management of purchase orders.
- Run analysis to identify the spare part requirements for upcoming work, compare to available stock and ensure stock levels are appropriately maintained.
- Be fully compliant with CRM requirements, ensuring complete accurate records are maintained
Requirements:
- Previous coordinator/scheduling experience essential
- Skilled in co-ordinating and prioritising engineers work load
- Strong administration and diary management
- Take ownership of work and keep on top of varied workloads
- Excellent time management and multitasking skills
- Methodical and accurate, works with precision
This is a permanent opportunity with a competitive salary and benefits package. If you are a motivated and organized individual looking for a new challenge, please apply today.
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Service Coordinator
2 weeks ago
Luton, Luton, United Kingdom Crisp Recruitment Ltd Full timeJob OverviewAs a Service Coordinator, you will be working closely with Sales, Service Engineers, and Logistics to ensure a smooth operation for clients. This role requires strong administration and diary management skills, as well as the ability to prioritize and manage a varied workload.Key ResponsibilitiesFirst point of contact for contract renewals and...
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Service Delivery Coordinator
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