Customer Service Representative
4 weeks ago
About the Role
We're looking for a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a timely and professional manner
- Work efficiently to receive and process deliveries, maintaining a high level of store standards
- Merchandise and maintain our middle aisles of Non-Food products, ensuring a visually appealing and well-stocked store environment
- Bake fresh goods and maintain the bakery area, ensuring high-quality products for our customers
- Work collaboratively with colleagues to achieve store goals and objectives
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme
- Opportunities for career progression and development, with training and support to help you thrive in your role
- A supportive and collaborative team environment, with a focus on teamwork and mutual respect
What We're Looking For
- Experience working in a fast-paced environment, with excellent customer service skills and a positive attitude
- Flexibility to start a shift early or finish late, with a willingness to adapt to changing priorities
- Drive and passion to work hard and make a real difference in our store
- A smile on your face and a friendly manner to inspire your team and help our customers
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