Customer Service Representative

4 weeks ago


Harrogate, North Yorkshire, United Kingdom Jigsaw Careers Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to provide exceptional service to our clients. As a key member of our team, you will be responsible for delivering high-quality customer service while carrying out day-to-day administration tasks with accuracy and efficiency.

The ideal candidate will have excellent communication skills, be able to work under pressure, and adapt to new processes and procedures. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide clear guidance and explanations to clients
  • Offer a friendly and helpful service, displaying a passion for customer service
  • Work under pressure and adapt to new processes and procedures
  • Process mid-term adjustments and cancellations on existing policies
  • Collect payments for amendments or missed direct debit payments
  • Solve customer queries throughout the life of their policy

About Jigsaw Careers:

At Jigsaw Careers, we value our employees' wellbeing and provide a collaborative, social, energetic, and fun work environment. We invest in the development of our people and strive to support their career aspirations. If you are looking for a challenging and rewarding role, we invite you to join our team and be part of our success story.

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