Business Development Manager

3 weeks ago

Liverpool, Liverpool, United Kingdom Universally Speaking Full time

Our Vision

We strive to be a world-class partner to the games industry, delivering high-quality services with passion, expertise, and agility.

Our Purpose

We aim to serve our partners by enhancing the experience of gamers worldwide through our passionate and expert team.

Our Values

Quality, Passion, Agility, Customer Focus, Teamwork.

Role

The Sales Account Manager is responsible for developing new business relationships and providing first-level support to prospective and existing clients.

Responsibilities

  • Develop a thorough understanding of Universally Speaking's capabilities, benefits, and competitive advantages.
  • Identify potential customers and organizations to focus on sales activities.
  • Establish new client relationships through cold calling, online platforms, and trade shows.
  • In collaboration with Sales Management, identify, qualify, develop, and close sales opportunities.
  • Promote and educate clients about Universally Speaking's service streams.
  • Provide customer support and manage client expectations in conjunction with Project teams and Senior Management.
  • Manage and control pricing and contractual issues by developing a comprehensive understanding of company procedures and working models, in conjunction with Heads of Services.
  • Take an active role in learning about each client's industry, business needs, and company culture to identify new business opportunities and provide exceptional service.
  • Deliver outstanding presentations and meetings with clients to create engagement and clarify client needs.
  • Contribute to multi-service bids and proposals, working with Sales and Service Line Leads.
  • Update Pipedrive to maintain accurate customer insights and feedback.
  • Perform other special projects or duties as required.

Requirements

  • Minimum bachelor's degree or equivalent.
  • High level of communication skills in English (written and spoken).
  • Ability to build and maintain relationships.
  • Motivated with a proactive attitude.
  • Results-driven, able to work independently and take ownership.
  • Good analytical skills needed to project revenues, monitor budgets, and other necessary calculations.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Experience in Strategic Business Development and/or Client Services/Account Management as a long-term career path.
  • Previous Sales/Business Development/Account Management experience preferably in the Gaming Industry or similar.
  • The ideal candidate must demonstrate the ability to multitask in a fast-paced environment, work well with people from diverse backgrounds and cultures, build strategic relationships with clients and colleagues, work as part of a team, take active measures to solve problems, and commit to a high level of service.
  • Experience working under Non-Disclosure Agreements and understanding the impact of confidentiality.

Benefits

  • Training for career progression.
  • Wellbeing Portal including Live Chat and Support.
  • Social events and celebrations.
  • Structured Commission scheme up to 20% of salary earning potential per annum.
  • Competitive basic salary + commission.

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