Beauty Department Director

2 months ago

Birmingham, Birmingham, United Kingdom Selfridges Full time

Job Summary:

We are seeking a highly skilled and experienced Beauty Department Manager to lead our Beauty Department at Selfridges. As a key member of our team, you will be responsible for the strategic direction and operational management of the department, ensuring exceptional customer service and driving sales growth.

Key Responsibilities:

  • Department Strategy and Operations: Develop and implement effective strategies to drive sales growth, improve customer satisfaction, and increase profitability.
  • Team Management: Lead and manage a high-performing team, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to excel in their roles.
  • Concession Management: Work closely with concession businesses to support and set improvement targets, resolve issues, and drive sales growth.
  • Stock Loss Management: Implement effective procedures and action plans to minimize stock loss and achieve KPI targets.
  • Business Intelligence: Analyze business data and insights to inform decision-making and drive business growth.

Requirements:

  • Proven experience in a senior management role within a retail or beauty industry environment.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, concession businesses, and customers.
  • Ability to analyze business data and insights to inform decision-making and drive business growth.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • The chance to work with a leading luxury retailer and contribute to the success of our Beauty Department.

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