Residential Operations Manager

3 weeks ago


Caterham, Surrey, United Kingdom Churchill Estates Management Ltd Full time

About the Role:

  • Job Title: Residential Operations Manager
  • Salary: £22,500 per annum, plus excellent benefits
  • Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
  • Location: Caterham, Surrey

This exciting opportunity exists for an experienced and passionate individual to join our retirement development as a Residential Operations Manager.

The successful candidate will be responsible for managing both the maintenance of the property and providing a first-class service to residents. They will be the trusted point of contact on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues.

This role is pivotal to the success of the development, the enjoyment of residents, and is hugely rewarding. We are looking for someone who is passionate about delivering excellent customer service, has a love of people, and can work independently using their own initiative.

To support the organisation of events and effectively administer the maintenance of the site, you will be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook.

This position is ideally suited to individuals with experience in similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors.

About Us:

We are Churchill Estates Management Ltd, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8,000 apartments and providing property services and customer care to over 10,000 retired people.

We are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award-winning, customer-focused team.

Our Company Values: TORCH - Trust, Openness, Respect, Communication, Honesty

How You'll Be Rewarded:

  • Annual holiday entitlement: 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work


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