Residential Administration Specialist

4 days ago


Caterham, Surrey, United Kingdom Churchill Estates Management Ltd Full time
Customer Service Opportunity

We are looking for a Residential Administration Specialist to join our team at Caterham Lodge. In this role, you will be responsible for providing exceptional customer service and administrative support to our residents and staff.

Main Responsibilities:
  • Provide administrative support to the lodge manager and other members of staff.
  • Respond to customer inquiries and resolve issues promptly and efficiently.
  • Develop and implement strategies to improve customer satisfaction.
Requirements:
  • A minimum of 2 years' experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Benefits:
  • An annual salary of £22,500, plus excellent benefits.
  • The opportunity to work in a dynamic and supportive environment.
  • Ongoing training and development opportunities.


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