Lodge Operations Director

1 week ago


Caterham, Surrey, United Kingdom Churchill Estates Management Ltd Full time £22,500
About Us

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 200 developments nationally and providing property services and customer care to over 10,000 retired people.

Main Responsibilities:
  • Provide exceptional customer service and administrative support.
  • Organise activities and events that cater to the needs of residents.
  • Coordinate maintenance and repairs of the site.
  • Manage contractors and suppliers.
  • Liaise with customers, contractors, suppliers, and internal colleagues.
About the Role

The successful candidate will be responsible for managing daily operations and ensuring exceptional customer service. A background in administration and customer service, experience working in similar sectors, excellent communication and interpersonal skills, and proficiency in Microsoft Office applications are essential.

Benefits
  • A competitive salary of £50,000 - £60,000 per annum, depending on experience.
  • An annual holiday entitlement of 24 days + Bank Holidays.
  • A day off on your Birthday.
  • Life Assurance.
  • Eye Care reimbursement.
  • Professional development and qualifications.
  • Thorough induction and ongoing training.


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