Lodge Operations Director
1 week ago
We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 200 developments nationally and providing property services and customer care to over 10,000 retired people.
Main Responsibilities:- Provide exceptional customer service and administrative support.
- Organise activities and events that cater to the needs of residents.
- Coordinate maintenance and repairs of the site.
- Manage contractors and suppliers.
- Liaise with customers, contractors, suppliers, and internal colleagues.
The successful candidate will be responsible for managing daily operations and ensuring exceptional customer service. A background in administration and customer service, experience working in similar sectors, excellent communication and interpersonal skills, and proficiency in Microsoft Office applications are essential.
Benefits- A competitive salary of £50,000 - £60,000 per annum, depending on experience.
- An annual holiday entitlement of 24 days + Bank Holidays.
- A day off on your Birthday.
- Life Assurance.
- Eye Care reimbursement.
- Professional development and qualifications.
- Thorough induction and ongoing training.
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