Reservation Specialist

6 days ago


Dover, Kent, United Kingdom Bally's Corporation Full time

**About the Position:**

We are seeking a highly motivated Customer Service Representative to join our team at Bally's Dover. This part-time position requires a strong focus on customer service, communication, and problem-solving skills.

Responsibilities:

  • Respond to guest inquiries and resolve issues in a professional and courteous manner.
  • Process hotel room reservations, ensuring timely and efficient delivery of services.
  • Collaborate with colleagues to achieve sales targets and drive revenue growth.
  • Provide exceptional customer service, exceeding guest expectations and promoting loyalty.

Requirements:

  • High school diploma, GED, or equivalent work experience required, prior call center or customer service experience preferred.
  • Excellent written and oral English communication skills, telephone etiquette, and conflict resolution skills.
  • Prior experience working in a fast-paced environment, ability to multitask and handle multiple priorities simultaneously.

About Bally's Corporation:

Bally's Corporation is a leading gaming company, operating casinos and hotels across the United States. We value our commitment to excellence, customer satisfaction, and employee development, driving success in everything we do.

**Estimated Salary:** $15 per hour, calculated based on location and industry standards.



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