Reservation Specialist
6 days ago
**About the Position:**
We are seeking a highly motivated Customer Service Representative to join our team at Bally's Dover. This part-time position requires a strong focus on customer service, communication, and problem-solving skills.
Responsibilities:
- Respond to guest inquiries and resolve issues in a professional and courteous manner.
- Process hotel room reservations, ensuring timely and efficient delivery of services.
- Collaborate with colleagues to achieve sales targets and drive revenue growth.
- Provide exceptional customer service, exceeding guest expectations and promoting loyalty.
Requirements:
- High school diploma, GED, or equivalent work experience required, prior call center or customer service experience preferred.
- Excellent written and oral English communication skills, telephone etiquette, and conflict resolution skills.
- Prior experience working in a fast-paced environment, ability to multitask and handle multiple priorities simultaneously.
About Bally's Corporation:
Bally's Corporation is a leading gaming company, operating casinos and hotels across the United States. We value our commitment to excellence, customer satisfaction, and employee development, driving success in everything we do.
**Estimated Salary:** $15 per hour, calculated based on location and industry standards.
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