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Aftersales Coordinator Dagenham

1 month ago

Dagenham, Greater London, United Kingdom haart Full time

About the Role

We are seeking an experienced Aftersales Admin to join our team at Dagenham. As a key member of our sales progression team, you will be responsible for managing client relationships, registering client details, and chasing key stakeholders throughout the home buying process.

Key Responsibilities

  • Register client details and manage multiple cases at one time
  • Chase key stakeholders, including mortgage advisers, solicitors, and surveyors
  • Gather required documents to complete the sale, including identification, mortgage agreements, and insurance policies
  • Manage the home buying process to ensure successful completion

Requirements

  • Demonstrable track record of success and knowledge within an administrative role
  • Experience or knowledge of Estate Agency/Residential Lettings and the home buying process
  • Reputation for delivering outstanding customer service
  • Enthusiasm to learn and continuously develop your knowledge and skills
  • Passion for haart and our values

What's on Offer

  • Basic annual salary between £17,500 to £22,000 (depending on experience)
  • Quarterly bonuses for successfully converting a percentage of the pipeline
  • Dedicated training and coaching to support your ongoing development

What We're Looking For

  • Someone who is able to engage with people from all walks of life and communicate effectively
  • Someone who is able to multitask and manage numerous responsibilities and tasks
  • Someone who is a team player and wants to do an excellent job

Eligibility

  • Legal entitlement to live and work in the UK
  • Evidence of right to work in the UK, in the form of passport/birth certificate
  • Proof of address and national insurance