Aftersales Administrator

2 weeks ago

Dagenham, Greater London, United Kingdom haart Full time

About the Role

We are seeking an experienced Aftersales Administrator to join our team in Dagenham. As a key member of our sales progression team, you will be responsible for managing client relationships, coordinating the home buying process, and ensuring successful completion of sales.

Key Responsibilities

  • Register client details and chase key stakeholders throughout the home buying process
  • Gather required documents to complete the sale, including identification, mortgage agreements, and insurance policies
  • Manage multiple cases at one time and effectively communicate with and update key stakeholders

Requirements

  • Demonstrable track record of success and knowledge within an administrative role
  • Experience or knowledge of Estate Agency/Residential Lettings and the home buying process
  • Reputation for delivering outstanding customer service
  • Enthusiasm to learn and continuously develop knowledge and skills

What's on Offer

  • Basic annual salary between £17,500 to £22,000 (depending on experience)
  • Quarterly bonuses for successfully converting a percentage of the pipeline
  • Dedicated training and coaching to support ongoing development

Are You Good At?

  • Engaging with people from all walks of life and establishing their needs and wants
  • Spinning multiple plates and managing numerous responsibilities and tasks
  • Being a team player and wanting to do an excellent job for the team and customer

The Finer Details

  • Legal entitlement to live and work in the UK
  • Proof of right to work in the UK, including passport, birth certificate, and national insurance

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