Aftersales Administrator

About the Role

We are seeking an experienced Aftersales Administrator to join our team in Dagenham. As a key member of our sales progression team, you will be responsible for managing client relationships, coordinating the home buying process, and ensuring successful completion of sales.

Key Responsibilities

• Register client details and chase key stakeholders throughout the home buying process
• Gather required documents to complete the sale, including identification, mortgage agreements, and insurance policies
• Manage multiple cases at one time and effectively communicate with and update key stakeholders

Requirements

• Demonstrable track record of success and knowledge within an administrative role
• Experience or knowledge of Estate Agency/Residential Lettings and the home buying process
• Reputation for delivering outstanding customer service
• Enthusiasm to learn and continuously develop knowledge and skills

What's on Offer

• Basic annual salary between £17,500 to £22,000 (depending on experience)
• Quarterly bonuses for successfully converting a percentage of the pipeline
• Dedicated training and coaching to support ongoing development

Are You Good At?

• Engaging with people from all walks of life and establishing their needs and wants
• Spinning multiple plates and managing numerous responsibilities and tasks
• Being a team player and wanting to do an excellent job for the team and customer

The Finer Details

• Legal entitlement to live and work in the UK
• Proof of right to work in the UK, including passport, birth certificate, and national insurance