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Customer Retention Team Lead
2 months ago
Retention Team Manager Role
About the Team
The Customer Retention Team is a key part of the Customer Care department at Verisure, responsible for ensuring customer satisfaction and loyalty.
Key Responsibilities
- Lead a team of retention specialists to achieve customer retention targets
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure seamless customer experience
- Monitor and analyze customer feedback to identify areas for improvement
Requirements
- Proven experience in a customer retention or leadership role
- Strong communication and interpersonal skills
- Ability to analyze data and make informed decisions
- Experience working in a fast-paced environment
What We Offer
- Competitive salary and bonus structure
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Join Verisure
At Verisure, we are committed to growing our people and offering them excellent opportunities for career development. We believe that our employees are our greatest asset, and we strive to create a work environment that is inclusive, supportive, and challenging.
