Hospitality Team Lead

3 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Castle Full time

Unlock Your Potential as a Restaurant Leader

As a seasoned professional, you'll bring your expertise to the table, supporting the General Manager in driving business success. Through your passion and drive, you'll motivate your team to deliver exceptional guest experiences, mentoring each individual to reach their full potential.

About Castle Pubs

Castle Pubs is a unique and dynamic company, with each of our establishments boasting its own distinct character. We're a team of like-minded individuals who share a passion for delivering exceptional customer experiences. If you're a motivated and ambitious leader who thrives in a fast-paced environment, we want to hear from you.

What's in it for You?

  • Opportunities for career advancement - we believe in growing our own talent and have a proven track record of promoting from within.
  • A comprehensive benefits package, including a generous discount scheme and access to exclusive perks.
  • A dynamic and supportive team environment, where you'll have the opportunity to develop your skills and expertise.
  • A competitive salary and benefits package.

Key Responsibilities

  • Support the General Manager in the day-to-day running of the business, taking on a leadership role when needed.
  • Develop and implement effective training programs to enhance team performance and guest satisfaction.
  • Lead by example, demonstrating a strong work ethic and commitment to excellence.
  • Collaborate with the team to deliver exceptional guest experiences, driving loyalty and retention.

What We Offer

As a valued member of the Castle Pubs team, you'll enjoy a range of benefits, including:

  • A comprehensive pension scheme.
  • 28 days' paid holiday.
  • Access to exclusive discounts and perks.
  • A free employee helpline, providing support and guidance whenever you need it.

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