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Creative Project Manager

2 months ago

Surbiton, Greater London, United Kingdom Echo House Ltd Full time
About the Role

We are seeking a highly skilled and experienced Creative Project Manager to join our team at Echo House Ltd. As a key member of our team, you will be responsible for overseeing key clients and their project portfolio, driving work briefs from clients, and developing commercial opportunities.

Key Responsibilities
  • Client and Project Management
    • Act as the primary point of contact between our company and clients, fostering relationships and engaging in meetings to understand new project briefs and identify potential opportunities.
    • Assume responsibility for overseeing key clients and their project portfolio, which may require internal support and additional management tasks.
    • Proactively drive work briefs from clients and develop commercial opportunities.
    • Bring visual merchandising and creative direction to all project works, both in advisement to clients and direction for internal teams.
    • Manage client expectations, maintaining close relationships and managing workloads to ensure priorities are kept on top of and deadlines are met.
    • Quoting projects, with support from Echo account directors, and maintaining budgets during project development.
    • Interpreting briefs into works orders to be quoted on our internal MIS system, requiring a degree of data entry and administration.
    • Coordinating spreadsheets for campaign rollouts, including managing data breakdowns for each team and analyzing data for client quoting and alignment as well as appropriate departmental briefing.
    • Preparing installation briefs for bespoke jobs.
  • Creative
    • Steer and shape conceptual design and development, extending to the design and production of every possible element within a retail environment. Vigilantly manage budgets and schedules, ensuring that the creative direction aligns with the client brief and brand values, while fostering, not inhibiting, creativity.
    • Lead and participate in creative brainstorming sessions with the creative and technical design teams and external agencies, facilitating the development of major projects throughout the creative process.
  • Financial and Commercial Management
    • Having a commercial awareness is essential for a Creative Project Manager at Echo House Ltd. Whether it's keeping a keen eye on budgets and margins or realizing the potential of a client's business, we expect our Creative Project Managers to think outside the box and maximize all commercial opportunities.
    • Being a Creative Project Manager carries the crucial responsibility of having a highly creative commercial awareness – both within our industry and the wider creative world. This ensures you can bring a well-rounded and innovative perspective on all works to our clients and their brands.
    • Ensure all accounts are kept up to date and invoiced accurately on time.
    • Developing new business is a key responsibility and opportunity for a Creative Project Manager.
  • Team Work
    • Collaboration, communication, openness, and respect are key pillars to the Echo House Ltd culture and cannot be overstated.
    • Working within a team is essential to everything we do at Echo House Ltd, and collaboration is the key to our success. Being a positive and constructive member of the creative and project teams as well as Echo House Ltd as a whole will not only ensure a project's success; it will also encourage growth with our clients.
    • Interacting with all teams throughout the company is an essential part of successful project management, and ensuring we deliver on time and to the supreme Echo House Ltd standard.
  • General
    • Echo House Ltd is a dynamic, busy company with a close working team, and as such, we sometimes require our employees to work on additional bespoke projects outside of their daily duties. This is also aimed to encourage and broaden individual skills and ambitions.
    • To perform other reasonable tasks as required by the Directors or your department head.
    • Follow and promote to colleagues, visitors, and the public all health and safety procedures and protocols.
    • Follow Echo House Ltd's sustainability policies and procedures. Promote sustainable operations to colleagues, clients, and suppliers.
    Desirable Individual Characteristics
    • A dynamic individual who takes pride and enthusiasm in all tasks they are assigned and those they seek out themselves proactively.
    • Ability to manage multiple projects of varying nature simultaneously.