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Senior Project Manager

1 month ago

Surbiton, Greater London, United Kingdom Echo House Ltd Full time

Echo House Ltd is a market leader in creative production, specialising in design, artworking, printing, and experiential brand activation. We empower our clients by delivering exceptional design and quality products through innovation, technology, and meticulous attention to detail.

As a Senior Project Manager, you will be a pivotal member of our team, heading up accounts and projects. You will receive briefs directly from clients and account directors, defining requirements, aligning expectations, and determining project details. You will work closely with our design and artworking studio, print, fabrication departments, logistics, and installations to ensure seamless project execution.

Our projects range from single graphics to nationwide bespoke builds with digital animation, all produced to the highest standards and often within tight deadlines. You will work with clients from world-renowned museums to luxury brands, requiring diligent, consistent, and exceptional project management.

Key responsibilities include:

  • Serving as the vital conduit between Echo House Ltd and clients, fostering relationships and engaging in meetings to understand new project briefs and opportunities.
  • Overseeing key clients and their project portfolio, requiring internal support and additional management tasks.
  • Proactively driving work briefs from clients and developing commercial opportunities.
  • Bringing visual merchandising and creative direction to all project works, advising clients and directing internal teams.
  • Managing client expectations, maintaining CPAs, and managing workloads to ensure priorities and deadlines are met.
  • Quoting projects, with support from account directors, and maintaining budgets during project development.
  • Interpreting briefs into works orders for our internal MIS system, requiring data entry and administration.
  • Coordinating spreadsheets for campaign rollouts, managing data breakdowns for each team, and analysing data for client quoting and alignment.
  • Preparing installation briefs for bespoke jobs.

We seek to understand our clients' brands as much as they do, providing a seamless creative production extension. As a Senior Project Manager, you will offer project-based and creative expertise, providing a fully rounded service of practical and creative direction.

Key skills and qualifications include:

  • Exceptional project management and leadership skills.
  • Strong commercial awareness and ability to drive commercial opportunities.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of design and production processes.

We promote a working environment that values diversity, fairness, and mutual respect. We are committed to principles of individual responsibility and sustainability.