Logistics Coordinator and Customer Support Professional
1 month ago
Pertemps Telford is seeking an experienced Customer Service and Logistics Coordinator to join their team in Much Wenlock, Shropshire. The ideal candidate will possess a strong background in logistics, customer service, or a related field, with excellent communication and problem-solving skills.
Job Description:
The successful applicant will be responsible for coordinating logistics operations, resolving delivery issues, and maintaining effective communication with clients and stakeholders. They will also contribute to the sales team by analyzing customer needs and preferences.
Responsibilities:
• Coordinate logistics activities, ensuring timely and cost-effective delivery of goods.
• Develop and maintain strong relationships with suppliers and carriers.
• Process customer complaints and resolve issues promptly and professionally.
• Provide administrative support to the sales team, including data entry and document preparation.
• Maintain accurate records and reports, highlighting areas for improvement.
• Stay up-to-date with industry trends and developments, recommending process improvements as needed.
Requirements:
• Bachelor's degree in Business Administration, Logistics, or a related field.
• Proven experience in logistics, customer service, or a related role.
• Excellent communication and problem-solving skills.
• Strong analytical and organizational abilities.
• Proficient in MS Office, particularly Excel, Word, and Outlook.
• Availability to work flexible hours, including weekends and holidays if required.
• Ability to adapt to changing priorities and deadlines.
What We Offer:
• Salary: £28,000 - £32,000 per annum.
• Benefits package, including pension scheme, life insurance, and health care.
• Ongoing training and professional development opportunities.
• Recognition and rewards for outstanding performance.
How to Apply:
Please submit your application, including your CV and cover letter, through Pertemps Telford's website or by contacting our recruitment team directly.
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