Fashion Retail Manager
3 days ago
Join us in Stratford-Upon-Avon as a Store Manager and take on a challenging yet rewarding role. You will be responsible for leading a dedicated team of around fifteen, managing a store with an annual turnover of approximately £1.3m.
Responsibilities:
- Collaborate with the Operations Manager to review and achieve sales turnover budgets.
- Support branch staff and oversee specific sales transactions.
- Train and motivate staff to maximise sales potential.
- Manage overhead budgets and maintain staff costs within budgeted plans.
- Recruit and induct staff in line with company standards.
- Deliver exceptional customer service in accordance with the Five Star Service Agreement.
- Handle customer complaints professionally and ensure after-sales service is utilised effectively.
- Maintain high standards of window and interior displays.
- Use merchandise reports to promote products effectively.
- Monitor local trends and stock requirements to ensure effective stock management.
Requirements:
- Proven retail sales and management experience.
- Strong leadership skills, excellent communication, and organisational abilities.
- Experience in stock management and the capability to train and motivate staff.
- Adaptability regarding working hours and occasional cover at other branches.
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