Store Operations Manager
3 days ago
This independent retailer is renowned for its commitment to family values and exceptional customer service. As a Store Operations Manager, you will lead a dedicated team of around fifteen, managing a store with an annual turnover of approximately £1.3m. This role offers the satisfaction of driving sales and profit through effective store management, ensuring high standards in all areas, and taking full responsibility for store security.
Your Role
You will work closely with the Operations Manager to review and achieve sales turnover budgets, support branch staff and oversee specific sales transactions. You will also ensure all staff are fully trained to maximise sales potential, manage overhead budgets, and maintain staff costs within budgeted plans. Additionally, you will recruit and induct staff in line with company standards, deliver exceptional customer service, handle customer complaints professionally, and maintain high standards of window and interior displays.
What We Offer
We offer a competitive salary of £30,000 - £35,000 per annum, plus flexibility regarding working hours and occasional cover at other branches. If you have experience in stock management and the capability to train and motivate staff, we encourage you to apply. Applicants with experience in fashion, footwear, clothing, and accessories are particularly welcome.
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