Retail Sales and Management Leader
5 days ago
Aqumen Recruitment is proud to present a rare opportunity for a Store Manager at a prestigious store in Stratford-Upon-Avon. This esteemed retailer has nearly a century of heritage, still family-owned and operated. As a dedicated member of our team, you will be part of a company that values family values and exceptional customer service.
Job Description
We are seeking an experienced Store Manager to lead a dedicated team of around fifteen. With an annual turnover of approximately £1.3m, this role offers the satisfaction of driving sales and profit through effective store management, ensuring high standards in all areas, and taking full responsibility for store security. Key responsibilities include:
- Collaborating with the Operations Manager to review and achieve sales turnover budgets.
- Supporting branch staff and overseeing specific sales transactions.
- Ensuring all staff are fully trained to maximise sales potential.
- Managing overhead budgets and maintaining staff costs within budgeted plans.
- Recruiting and inducting staff in line with company standards.
- Delivering exceptional customer service in accordance with the Five Star Service Agreement.
- Handling customer complaints professionally and ensuring after-sales service is utilised effectively.
- Maintaining high standards of window and interior displays.
- Using merchandise reports to promote products effectively.
- Monitoring local trends and stock requirements to ensure effective stock management.
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