Technical Software Support Specialist
5 days ago
As a Technical Software Support Specialist, you will play a crucial part in ensuring the effective operation of our bespoke software for system users. You will provide first- and second-line operational support, troubleshooting issues, and escalating complex problems to our development team.
Your primary goal will be to deliver exceptional customer service, responding promptly to calls, emails, and Teams requests. You will work closely with internal teams, assisting with questions and issues related to software usage. Your ability to identify and prioritize your workload, adhere to service level agreements, and maintain a professional manner at all times is essential.
In this role, you will have the opportunity to develop a broad technical understanding, learning multiple disciplines relating to the software we provide. This includes software configuration, pricing database administration, data and MI reporting and analysis, script writing, digitisation/automation, WalkMe or API. After 12-18 months, you will be expected to transition into a more technical specialist role, leveraging your knowledge and skills acquired during your tenure as a support specialist.
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Technical Support Specialist
2 weeks ago
Fareham, Hampshire, United Kingdom Morris Sinclair Recruitment Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our growing team. As a key member of the service desk, you will provide 3rd level technical support to customers, resolving complex hardware and software issues and reducing reoccurring incidents.The successful candidate will have a strong service desk...
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Technical Support Specialist
1 week ago
Fareham, Hampshire, United Kingdom Senitor Associates Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Senitor Associates in Fareham. The successful candidate will provide technical support through the service desk, offering critical assistance to both internal teams and external clients.We estimate this role to be paid around £27,500 per...
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Technical Support Specialist
2 weeks ago
Fareham, Hampshire, United Kingdom FBI &TMT Full timeJob Description:FBI &TMT is seeking an experienced Technical Support Specialist to join our IT support team. This role will involve providing expert assistance in resolving technical issues, troubleshooting hardware and software problems, managing and maintaining support tickets, and ensuring timely resolution of support requests.As a key member of our IT...
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Senior Technical Support Specialist
2 weeks ago
Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full timeAbout Spectrum IT RecruitmentSpectrum IT Recruitment is a leading provider of technical talent to the IT industry. We are committed to delivering exceptional service and building long-term relationships with our clients.We are currently seeking a Senior Technical Support Specialist to join our team. This role is responsible for providing 3rd level technical...
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Technical Specialist
1 week ago
Fareham, Hampshire, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is seeking a talented BMS/Controls specialist to join their dynamic team. As a key player in cutting-edge projects, you will be recognized as a go-to technical expert and have opportunities for progression and excellent benefits.The ideal candidate will have a background in BMS/Controls or similar field and be commutable...
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Technical Specialist
1 week ago
Fareham, Hampshire, United Kingdom Rise Technical Recruitment Limited Full time £40,000 - £45,000Job Overview: As a skilled BMS/Controls engineer, you will have the opportunity to work on various cutting-edge projects for a dynamic client base. This role is perfect for someone looking to be recognized as a technical specialist in their field.">About the Role: We are seeking an experienced BMS/Controls engineer to join our team. The successful candidate...
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Technical Innovation Specialist
1 week ago
Fareham, Hampshire, United Kingdom SAAB UK Ltd Full timeJob Description: Technical Innovation SpecialistWe are looking for a talented Technical Innovation Specialist to join our team at SAAB UK Ltd. In this role, you will be responsible for designing and developing innovative technical solutions for defence, aviation, space and civil security applications.The successful candidate will have a strong background in...
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Software Technical Support Professional
2 weeks ago
Fareham, Hampshire, United Kingdom CoreLogic Full timeWe're looking for a highly skilled Application Support Analyst to join our UK team at CoreLogic. As a key member of our support team, you'll provide first-line support to our customers and internal teams, ensuring they get the most out of our bespoke software.As a result, you'll gain valuable experience in multiple technical disciplines and develop a deep...
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Technical Support Specialist
1 week ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeRole OverviewInfinigate Cloud is seeking a skilled Technical Support Specialist to join their Cloud Support Team based in Fareham. This role offers the opportunity to develop technical capabilities while utilizing strong communication and customer service skills.
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Technical Support Specialist
1 week ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeAbout the RoleInfinigate Cloud is seeking a highly skilled Technical Support Specialist to join their team in Fareham. As a key member of our Cloud Support Team, you will be responsible for delivering exceptional support to our partners through various channels.The ideal candidate will have 12 months of relevant experience in a similar role or a relevant...
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Technical Support Specialist
2 weeks ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeJob DescriptionWe are seeking an ambitious and customer-centric individual to join our Cloud Support Team as a Technical Support Specialist. This role offers the opportunity to develop technical capabilities while utilizing strong communication and customer service skills.The purpose of this role is to deliver effective support to our partners through...
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Technical Support Specialist
2 weeks ago
Fareham, Hampshire, United Kingdom mbf Full timeJob DescriptionAs a Technical Support Specialist at mbf, your primary focus will be on delivering high-quality technical reports and recommendations to support our financial planners. This is an excellent opportunity to join a forward-thinking company and contribute to delivering exceptional client outcomes.Responsibilities:Preparing detailed technical...
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Technical Documentation Specialist
4 weeks ago
Fareham, Hampshire, United Kingdom Saab UK Full timeJob TitleTechnical Documentation SpecialistAbout the RoleWe are seeking a skilled Technical Documentation Specialist to join our team at Saab UK. As a key member of our documentation team, you will be responsible for preparing and maintaining high-quality technical documentation in line with company requirements.ResponsibilitiesPrepare and maintain...
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Technical Solutions Specialist
2 weeks ago
Fareham, Hampshire, United Kingdom Morris Sinclair Recruitment Full timeJob Title:Technical Solutions SpecialistAbout the Role:We are seeking an experienced IT Support Engineer to join our team, providing 3rd level technical support to customers and collaborating with junior members of the service desk team.Key Responsibilities:Resolve complex hardware and software issuesMentor junior team membersProvide technical assistance...
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Technical Support Specialist
2 weeks ago
Fareham, Hampshire, United Kingdom Randstad Delivery (GBS) Full timeRetail IT Service Desk Role OverviewRandstad Delivery (GBS) is seeking a skilled Technical Support Specialist to join its dynamic IT Service Desk team. This exciting opportunity involves providing outstanding support to retail stores and collaborating with internal teams to ensure seamless system operations.Key Responsibilities:Resolve technical issues...
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Technical Support Specialist
1 month ago
Fareham, Hampshire, United Kingdom TELSTRA Associates Full timeA leading IT solutions provider, TELSTRA Associates, seeks an experienced Technical Support Specialist in Hampshire. This full-time office-based role offers the potential for hybrid work.Job Summary:We require a highly skilled Service Desk Engineer to provide technical support and resolve customer faults within set SLAs.The ideal candidate will have...
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IT Systems Support Specialist
1 week ago
Fareham, Hampshire, United Kingdom Mexa Solutions LTD Full timeAs an IT Systems Support Specialist with Mexa Solutions, you'll play a crucial role in maintaining the company's IT infrastructure. This includes providing technical assistance to employees, resolving hardware and software issues, and ensuring seamless operation of IT systems.This is a fantastic opportunity to work on varied IT projects and develop your...
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Technical Support Specialist
4 weeks ago
Fareham, Hampshire, United Kingdom Infinigate Cloud Full timeInfinigate Cloud is seeking a highly motivated and customer-focused Technical Support Specialist to join their Cloud Support Team in Fareham. As a committed professional, you will have the opportunity to develop your technical capabilities while utilizing your strong communication and problem-solving skills.The primary objective of this role is to provide...
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Technical Operations Specialist
3 weeks ago
Fareham, Hampshire, United Kingdom Silver Lining Full timeJob OverviewWe are seeking a Technical Operations Specialist to join our growing team. As a member of the technical operations team, you will play a key role in supporting our customers' solutions and delivering exceptional customer service.This is an exciting opportunity for a motivated individual with a strong service desk background and excellent...
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Technical Documentation Specialist
1 month ago
Fareham, Hampshire, United Kingdom Saab AB Full timeAt Saab AB, we are seeking a skilled Technical Documentation Specialist to join our team in Fareham, Hampshire. As a key member of our documentation team, you will be responsible for preparing and maintaining high-quality technical documentation in line with company requirements.The ideal candidate will have proven experience in data capture and analysis, as...