Service Advisor

2 months ago


Oldbury B DA, United Kingdom Sytner Group Full time
About the Role

We're seeking a motivated and customer-focused individual to join our team as a Service Advisor at Sytner Oldbury. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  1. Provide outstanding customer care and act as the vital link between customers and our workshop.
  2. Inform and consult with customers on vehicle servicing and maintenance, keeping them up-to-date at every stage.
  3. Liaise with technicians and workshop control to ensure vehicles are ready on time.
  4. Offer expert advice on our products and services to our customers.

About You

We're looking for someone with a willingness to learn and progress, as training is provided through our dedicated in-house Learning & Development team and manufacturer courses. Ideally, you'll have excellent organisational and administrative skills, good attention to detail, and a strong customer service background.

Why Sytner?

We offer an industry-leading benefits package, including enhanced holiday entitlement, maternity, paternity, and adoption pay, career development opportunities, and a range of discounts and perks. Our values and working environment are built on respect, inclusivity, and a commitment to creating a positive work-life balance.


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