Service Delivery Excellence Manager
1 day ago
We are seeking an exceptional Service Delivery Excellence Manager to join our team at The Recruitment Group in Oxford.
- Estimated Salary: £60,000 - £80,000 per annum
This is a unique opportunity to manage relationships with clients and maximize their success. As a key member of our team, you will be responsible for developing tools and strategies to ensure customers recognize the value they receive.
- You will work closely with suppliers to manage escalations and create budgets for buyer accounts.
- Maintain action plans for buyers and deliver regular reports to senior managers.
- Facilitate training to ensure excellent knowledge of systems and processes among buyers.
Travel to clients 1-2 times per month requires a driving license. Experience in managing information within a service environment and customer relationship management skills are essential.
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