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Student Support Specialist
2 months ago
About the Role:
The Ad Warrior is seeking a highly skilled and compassionate Student Support Specialist to join our dedicated Student Services Team. As a Student Support Specialist, you will play a vital role in supporting, safeguarding, enabling, and championing the success of all students.
Key Responsibilities:
- Provide front-line and responsive advice, guidance, and referral to other services within and beyond the Student Services Team.
- Act as a designated safeguarding lead, providing pastoral care, practical advice, and working as part of a team delivering an exceptional student support experience.
- Respond to the needs of students, including those who are vulnerable or require additional support.
- Develop and maintain effective relationships with students, colleagues, and external partners to ensure seamless support and guidance.
- Contribute to the development and implementation of student support strategies and initiatives.
Requirements:
- Proven track record of operating in a similar role in a similar environment.
- Safeguarding qualification or willingness to undertake this.
- Comprehensive understanding of pastoral care issues and support measures, as well as effective boundary management skills.
- Understanding of safeguarding, wellbeing, and equality and diversity issues.
- Good knowledge of learner needs and issues facing young people.
- Excellent organisational, planning, time management, and administrative skills.
- Ability to communicate with confidence with a wide range of people and listen with understanding.
- Ability to build rapport quickly with learners and colleagues, develop positive, cooperative, and effective working relationships.
What We Offer:
- Furthering your development through funded professional qualifications and a personal growth allowance.
- Generous and flexible leave that suits your lifestyle.
- Market-leading family-friendly pay, including 6 months fully paid maternity, adoption, and shared parental leave.
- A monthly wellbeing allowance and financial loan structures to support your financial health.
About Us:
The Ad Warrior is a dynamic and forward-thinking organisation that fosters a culture where our team members can lean on each other, recognise each other, and celebrate together. We are committed to providing a supportive and inclusive environment for all our students and staff.
