Support Coach
1 month ago
New Start is a family-run, not-for-profit organisation providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.
Responsibilities- Managing and inspiring positive change for a caseload of residents within a hostel environment
- Supporting residents to settle in and work towards implementing a more empowering and positive daily structure into their lives
- Educating residents on harm reduction and substance misuse, and supporting those contemplating recovery from addictions to understand treatment options
- Planning future long-term accommodation and resettlement options via a personalised support plan
- Offering coaching, advice, and guidance on housing and resettlement issues
- Conducting needs and risk assessments, and updating when necessary
- Exploring education, training, and employment options with residents
- Empowering residents to sustain their welfare benefits and manage their tenancy
- Liaising with external agencies to ensure residents can access necessary support services
- Working as part of a team to oversee the health and safety of the building and residents
- NVQ Level 3 in Housing/Health and Social Care, or working towards this qualification
- Experience of working with individuals with complex needs and substance misuse issues
- Experience of working collaboratively with other agencies
- Experience of safeguarding vulnerable people
- Previous experience of working in a hostel setting or delivering support via outreach work
- Knowledge of homelessness, substance misuse, and managing complex needs
New Start offers a competitive salary, contributory pension scheme, and annual leave. The successful applicant will work 37.5 hours per week, including weekends and unsociable hours as part of a service-wide day/evening rota.
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Autism Learning Coach
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Sports Coach
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