Customer Service Specialist

2 months ago


Telford, Telford and Wrekin, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking a Customer Service Specialist to provide exceptional customer service and support the store's operations in Telford, United Kingdom.

Key Responsibilities:

  • Assist customers with product selection and provide product knowledge and advice to drive sales.
  • Operate the cash register and handle transactions efficiently to minimize errors.
  • Maintain the store's visual presentation and stock levels to ensure a positive customer experience.
  • Assist with stock replenishment and inventory checks to minimize stock discrepancies.
  • Ensure a clean and tidy store environment to promote a positive image of the company.
  • Meet or exceed sales targets set by the store management to drive business growth.

Requirements:

  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills to build strong relationships with customers.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Friendly, approachable, and customer-oriented attitude to provide exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays to meet business needs.
  • Basic IT skills for till and stock management systems to efficiently manage store operations.

Benefits:

  • Competitive hourly wage and sales incentives to drive business growth.
  • Employee discounts on store products to promote employee satisfaction.
  • Training and development opportunities to grow within the company and enhance skills.
  • Friendly and supportive team environment to promote collaboration and teamwork.
  • Flexible working hours to meet business needs and promote work-life balance.


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