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Customer Support Specialist

1 month ago

Telford, Telford and Wrekin, United Kingdom Lidl in Deutschland Full time

**Job Title:** Customer Support Specialist

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring that every customer has a positive shopping experience.

**Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Efficiently process transactions, manage cash handling, and maintain a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets, promote products, and drive business growth.

**What We Offer:

  • A competitive hourly rate based on equal opportunity pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • A generous benefits package designed to support your well-being and life outside of Lidl, including 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme, and enhanced family leave.
  • Opportunities for career progression, training, and development to help you thrive in your role and succeed in your career at Lidl.