CRM Leadership Position

10 hours ago


London, Greater London, United Kingdom COREcruitment International Full time
Job Title: CRM Leadership Position

Estimated Salary: £45,000 - £55,000 per year.

Are you a strategic thinker with experience in customer relationship management? We are seeking a CRM Leadership Position to join our team at COREcruitment International. In this role, you will develop and execute CRM strategies to enhance customer engagement, retention, and revenue.

Main Responsibilities:

  • Develop and lead the CRM strategy to improve customer loyalty and lifetime value.
  • Oversee all CRM marketing activities, from planning to execution, ensuring alignment with company goals.
  • Leverage Klaviyo (or similar marketing automation tools) to create and execute effective CRM campaigns.
  • Monitor, evaluate, and report on campaign performance, including KPIs like engagement rates, retention, revenue, and ROI.

Requirements:

  • Proven experience in CRM management, preferably in a high-growth startup or fast-paced environment.
  • Career history of driving improvements in customer loyalty, frequency rates, average spend, propensity to refer, and lifetime value.
  • Strong analytical and strategic planning skills, with a data-driven approach to decision-making.


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