Customer Service Representative

2 weeks ago


Gainsborough, Lincolnshire, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of store standards, and working collaboratively with colleagues to achieve sales and service targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Maintain a high level of store standards, including visual merchandising, stock levels, and store cleanliness.
  • Work collaboratively with colleagues to achieve sales and service targets, including supporting with stock replenishment, cash handling, and other tasks as required.
  • Participate in ongoing training and development to improve skills and knowledge, and to stay up-to-date with company policies and procedures.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme.
  • Opportunities for career progression and professional development, including training and mentorship.

Requirements

  • Experience working in a fast-paced environment, with excellent customer service skills and a positive attitude.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A willingness to learn and develop new skills, with a commitment to ongoing training and development.

Working for Lidl

We are proud to be a supportive and inclusive team, with a strong focus on employee well-being and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.



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