Customer Service Representative

2 weeks ago


Gainsborough, Lincolnshire, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and requests in a professional and friendly manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Proactively maintain the bakery area, baking fresh goods and ensuring high-quality products are available for customers.
  • Expertly merchandise and maintain the middle aisles of Non-Food products, ensuring a visually appealing and easy-to-navigate shopping experience.

Requirements

  • Experience working in a fast-paced retail environment.
  • Excellent customer service skills, with a positive and friendly approach.
  • Flexibility to work a variety of shifts, including early mornings, evenings and weekends.
  • A positive attitude, with a drive to work hard and make a real difference in the store.
  • A smile on your face and a friendly manner to inspire your team and help our customers.

What We Offer

  • Competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount and pension scheme.
  • Opportunities for career progression and professional development, with a supportive team and clear pathways for advancement.

Join Our Team

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Apply now to become a part of our dynamic team at Lidl in Deutschland.



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