Customer Service Representative
7 days ago
Role Overview
In this dynamic role as a Lidl Customer Assistant, you will be part of a supportive team with big ambitions. You will take pride in delivering exceptional customer service, maintaining store standards, and ensuring a seamless shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to queries and requests in a friendly and approachable manner.
- Efficiently manage deliveries, restock shelves, and maintain store displays to high standards.
- Work collaboratively with colleagues to achieve store targets and objectives.
- Proactively identify and address opportunities to improve customer experience and store efficiency.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements
- Previous experience in a fast-paced retail environment.
- Excellent communication and interpersonal skills.
- Ability to work flexibly, including evenings and weekends.
- Positive attitude and commitment to delivering high-quality customer service.
- Drive and passion to succeed in a dynamic retail environment.
Benefits
- Competitive hourly pay rate and opportunities for career progression.
- Additional pay for bank holidays and nights.
- Generous benefits package, including 30-35 days' holiday, pension scheme, and in-store discount.
What We Offer
As a valued member of the Lidl team, you will have the opportunity to develop your skills, knowledge, and career prospects in a supportive and inclusive environment. With a focus on employee well-being and development, we offer a range of benefits and opportunities to help you thrive in your role and beyond.
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