Customer Service Representative

7 days ago


Gainsborough, Lincolnshire, United Kingdom Lidl in Deutschland Full time

Role Overview

In this dynamic role as a Lidl Customer Assistant, you will be part of a supportive team with big ambitions. You will take pride in delivering exceptional customer service, maintaining store standards, and ensuring a seamless shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to queries and requests in a friendly and approachable manner.
  • Efficiently manage deliveries, restock shelves, and maintain store displays to high standards.
  • Work collaboratively with colleagues to achieve store targets and objectives.
  • Proactively identify and address opportunities to improve customer experience and store efficiency.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • Previous experience in a fast-paced retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work flexibly, including evenings and weekends.
  • Positive attitude and commitment to delivering high-quality customer service.
  • Drive and passion to succeed in a dynamic retail environment.

Benefits

  • Competitive hourly pay rate and opportunities for career progression.
  • Additional pay for bank holidays and nights.
  • Generous benefits package, including 30-35 days' holiday, pension scheme, and in-store discount.

What We Offer

As a valued member of the Lidl team, you will have the opportunity to develop your skills, knowledge, and career prospects in a supportive and inclusive environment. With a focus on employee well-being and development, we offer a range of benefits and opportunities to help you thrive in your role and beyond.



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