Telephony Support Professional
1 month ago
We are seeking a Telephony Support Professional to join our CX Outbound team at LeoVegas Group. As a key member of our team, you will engage with customers via phone calls addressing queries related to RG/AML/RFP/Complaints.
Working closely with various departments including RFP, AML, RG, CS, GDPR & Complaints, you will ensure a seamless customer experience. Your insights and suggestions for process improvement will shape the growth and performance of our team.
Main Responsibilities- Make outbound phone calls with customers on RG/AML/RFP-related and general account topics.
- Ensure efficient and effective communication with customers via phone calls and other channels of communication where needed.
- Meet all regulatory requirements and business standards by following company and department policies.
- Collaborate with colleagues to create and maintain a positive and productive working environment.
- Be flexible to work during shifts, as required.
- Dutch native speaker with excellent communication skills.
- Knowledge of additional languages such as Danish, Swedish, or German is a plus.
Estimated Salary: £28,500 - £37,000 per annum
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Telephony Banking Professional
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Telephony Banking Associate Lead
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Financial Services Professional
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Banking and Finance Professional
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Technical Support Specialist
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Mental Health Support Professional
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Law Support Ltd Full timeJob OverviewLaw Support Ltd in Newcastle is seeking a skilled Legal Secretary to provide administrative support in the Real Estate team.
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Personal Support Professional with Benefits
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Medical Administrative Support Officer
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Senior Support Specialist
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Cybersecurity and Networking Expert
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Customer Support Specialist Banking
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full timeThis exciting opportunity has arisen for a skilled individual to join a leading banking brand as a Telephony Banking Associate. The successful candidate will be responsible for providing top-notch customer service and support to clients via telephone and digital channels.The role is based in the Newcastle Upon Tyne office and offers a 6 month contract with...
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Senior Support Specialist
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000Job DescriptionSecond Line Support Engineer – Newcastle£28,500-£30,000 per annumSenitor Associates seeks a Second Line Support Engineer to join their internal IT department on a permanent basis. As a key member of the team, you will provide high-quality business solutions and exceptional technical support to our growing customer base.Duties and...
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IT Support Specialist
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