Strategic Account Manager

3 days ago


Sheffield, Sheffield, United Kingdom FORTNA Full time

Transforming Supply Chains for Global Leaders

FORTNA partners with renowned brands to revolutionize omnichannel and parcel distribution operations. Our solutions empower companies to adapt to digital disruption and growth objectives by optimizing fast, accurate, and cost-effective order fulfillment and last mile delivery. With proprietary algorithms and tools, we ensure optimal operations design and efficient material and information flow. Our comprehensive services and products include network strategy, distribution center operational design and implementation, material handling automated equipment, robotics, and lifecycle services.

Join a Movement of Collaboration and Excellence

FORTNA fosters a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our team is driven by a passion for innovation and a commitment to delivering exceptional value to our customers. We believe in the power of collective effort and strive to redefine success and transform challenges into opportunities.

Key Responsibilities

  • Sales Leadership

Drive the sale of Customer Value Assessments, Network, and Strategic Studies, achieving or exceeding targets based on the quantity of studies sold. Engage with decision-makers in finance, supply chain, operations, and general management within identified strategic accounts. Identify and develop new opportunities within existing and potential strategic accounts.

  • Client Engagement and Support

Support the presentation of assessment outcomes to customers at the board level, including ROI calculations, financing options, and execution roadmaps. Assist customers in preparing and delivering presentations of these outcomes to their own boards, ensuring alignment and understanding of proposed solutions.

  • Collaboration and Coordination

Work closely with the VP of FORTNA Consulting and other key stakeholders to ensure alignment on customer engagement strategies and the delivery of high-quality consulting services. Provide feedback and insights to the broader team to continuously improve the quality and relevance of FORTNA's consulting offerings.

  • Performance Goals

Achieve or exceed sales targets for Customer Value Assessments, Network, and Strategic Studies. Contribute to the successful sale of operations designs by the tailor-made solutions sales team to customers who have purchased assessments and studies. Maintain strong relationships with strategic accounts, ensuring continuous engagement and alignment with FORTNA's offerings.

Qualifications and Experience

  • Extensive experience in warehouse automation and supply chain consultancy.
  • Proven track record in sales, particularly in selling complex consulting services.
  • Strong ability to engage and influence decision-makers at all organizational levels.
  • Demonstrated experience in supporting and delivering presentations at the executive and board level.
  • Ability to work independently while maintaining close communication with the VP and other team members.
  • Excellent communication, negotiation, and interpersonal skills.

The position offers a hybrid work model, combining office-based work, remote working from home, and client site visits. Extensive travel is required to meet with clients, support presentations, and drive sales efforts.



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