Lodge Manager
1 month ago
Churchill Estates Management Ltd is seeking a highly skilled and dedicated individual to fill the position of Lodge Manager. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.
Key Responsibilities:
- Manage the day-to-day operations of the lodge, ensuring a safe and welcoming environment for residents.
- Coordinate activities and events that promote social interaction and community engagement.
- Develop and maintain relationships with residents, contractors, and internal stakeholders.
- Administer maintenance and repairs, ensuring the lodge is well-maintained and secure.
- Provide administrative support, including data entry, record-keeping, and reporting.
Requirements:
- Excellent customer service skills, with a passion for delivering high-quality service.
- Proven experience in a similar role, preferably in the retirement living or social housing sector.
- Strong communication and interpersonal skills, with the ability to build rapport with residents and stakeholders.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Proficient in Microsoft Office applications, including Outlook.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and training.
- A dynamic and supportive work environment.
- The chance to make a positive impact on the lives of our residents.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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