Lodge Manager Position

3 weeks ago


Eastleigh, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

About the Role

Churchill Estates Management Ltd is seeking a skilled Lodge Manager to join our team. As a key member of our staff, you will be responsible for managing the day-to-day operations of our retirement development, ensuring a high level of customer satisfaction and providing excellent service to our residents.

Key Responsibilities

  • Manage the maintenance of the property, ensuring it is well-maintained and safe for residents
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner
  • Organise activities and events to enhance the lifestyle of our residents
  • Liaise with contractors, suppliers, and internal colleagues to ensure smooth operations

Requirements

  • Excellent customer service skills, with a passion for providing a happy and fulfilling lifestyle for residents
  • Ability to work independently and as part of a team, using your own initiative and good judgement
  • Accomplished administrator with experience of using Microsoft Office applications, including Outlook
  • Previous experience in a similar role, preferably in retirement living or a related sector

What We Offer

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people.


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