Technical Product Development Specialist

3 weeks ago


London, Greater London, United Kingdom Deskpro Full time
Role Overview

We are seeking a skilled Technical Product Manager to join our Product team at Deskpro, a help desk platform that enables businesses to communicate better with their customers. As a Technical Product Manager, you will play a crucial role in researching, designing, and launching new features and components that enhance our software.

  • Main Responsibilities:
  • Research and investigate new features and components to add to Deskpro
  • Collaborate with the Development and Design teams to bring features from concepts to release
  • Develop wireframes and prototypes to visualize new features
  • Write business cases and present them to the team
  • Understand and utilize SQL databases, APIs, and coding principles

Requirements:

  • 3+ years of experience in a product or software development role
  • Knowledge of databases, SQL, and APIs
  • Ability to work with developers and designers, comfortable with technical conversations
  • Keen eye for detail and passion for optimizing outcomes
  • Experience working in a fast-paced, small team environment
  • Great presentation style, teamwork, and communication skills
  • Understanding of product roadmaps and expectations
  • Ability to learn and adapt to new technology quickly

Benefits:

  • Competitive salary and generous share options
  • Friendly startup team based in central Wimbledon
  • Excellent transport links and amenities nearby
  • Opportunity to work with a growing software company
  • Private healthcare, pension scheme, bike storage, and more

About Deskpro:

Deskpro is a help desk platform that aims to improve online customer service for millions of customers. We are a growing software company with a passion for innovation and customer satisfaction.



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