Technical Product Development Specialist
3 weeks ago
We are seeking a skilled Technical Product Manager to join our Product team at Deskpro, a help desk platform that enables businesses to communicate better with their customers. As a Technical Product Manager, you will play a crucial role in researching, designing, and launching new features and components that enhance our software.
- Main Responsibilities:
- Research and investigate new features and components to add to Deskpro
- Collaborate with the Development and Design teams to bring features from concepts to release
- Develop wireframes and prototypes to visualize new features
- Write business cases and present them to the team
- Understand and utilize SQL databases, APIs, and coding principles
Requirements:
- 3+ years of experience in a product or software development role
- Knowledge of databases, SQL, and APIs
- Ability to work with developers and designers, comfortable with technical conversations
- Keen eye for detail and passion for optimizing outcomes
- Experience working in a fast-paced, small team environment
- Great presentation style, teamwork, and communication skills
- Understanding of product roadmaps and expectations
- Ability to learn and adapt to new technology quickly
Benefits:
- Competitive salary and generous share options
- Friendly startup team based in central Wimbledon
- Excellent transport links and amenities nearby
- Opportunity to work with a growing software company
- Private healthcare, pension scheme, bike storage, and more
About Deskpro:
Deskpro is a help desk platform that aims to improve online customer service for millions of customers. We are a growing software company with a passion for innovation and customer satisfaction.
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