Media Production Technical Specialist

1 month ago


London, Greater London, United Kingdom Box Full time
Technical Support and Media Production Specialist

RAI FILM Festival is seeking a highly skilled Technical Support and Media Production Specialist to join our team.

This is a unique opportunity to work on a high-profile event, collaborating with a talented team to deliver a world-class festival experience.

  • Technical Operations:
    • Manage the online festival platform, ensuring seamless user experience and troubleshooting technical issues as needed.
    • Coordinate with venue staff to ensure all technical needs are met, including the preparation and transfer of DCPs and other media.
    • Oversee the technical setup and operation of online streaming platforms, ensuring high-quality video and audio transmission.
    • Manage virtual event and conference platforms for online screenings, panels, and Q&A sessions.
    • Troubleshoot and resolve technical issues for online events in real-time.
    • Provide real-time technical support to filmmakers, presenters, and attendees during both online and in-person events.
    • Address technical inquiries and issues, such as audio/visual malfunctions, streaming errors, or login difficulties.
    • Offer guidance on the use of festival platforms and technology to participants and staff.
    • Develop and maintain FAQs and support documentation for common technical issues.
  • Design and Media Production:
    • Design and Branding: Create visually engaging marketing materials, including digital and print advertisements, the official film programme, social media graphics and templates, holding screens for in cinema and online.
    • Take ownership of the entire design process, from conceptualisation to execution, staying up-to-date with industry trends and best practices to bring fresh and innovative ideas to the table.
    • Media Production: Produce trailers, pre-roll videos, and all visual content that contributes to a cohesive festival experience.
    • Brand Cohesion: Work closely with the film festival and marketing and communications team to ensure a cohesive festival identity and consistent visual communication across platforms.

Requirements:

  • Minimum of 3-5 years in technical support, audiovisual setup, or media production, preferably in an event or film festival setting.
  • At least one year of post-grad experience. A strong portfolio showcasing your creative talent and versatility across various design and video mediums.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects).
  • Strong technical troubleshooting skills and familiarity with digital content formats and streaming technology.
  • Excellent design and media production skills, with experience in both print and digital media.
  • Strong communication skills to effectively collaborate with team members and present your ideas.

RAI FILM Festival is committed to creating an inclusive and diverse working environment and welcomes applications from all backgrounds.



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