Systems Trainer and Support Specialist

4 days ago


Bristol, Bristol, United Kingdom IMT Resourcing Solutions Full time
About the Role

We are seeking a skilled Systems Trainer & Support Specialist to join our team at IMT Resourcing Solutions. As a key member of our Healthtech company, you will play a vital role in designing and delivering comprehensive training for our software as part of a wider technology transformation.

Key Responsibilities:
  • Training Delivery: You will travel to new and existing customers to deliver on-site training and conduct classroom sessions at our facilities.
  • Helpdesk Support: You will provide assistance to users with software-related enquiries and troubleshooting, ensuring seamless support for our diverse customer base.
  • Adaptability: You will adapt training delivery to suit different skill levels and learning styles, demonstrating an inclusive approach and a passion for customer service.
Requirements:
  • Technical Skills: You will have experience with software training and support, with a strong understanding of Healthtech systems and technologies.
  • Communication Skills: You will possess excellent communication and interpersonal skills, with the ability to engage with customers at all levels.
  • Travel: You will be required to travel regularly across the UK to support our customer base.
What We Offer:
  • Competitive Salary: £30-32,000 per annum.
  • Hybrid Working: You will have the opportunity to work from our office in Yate, Gloucestershire, with regular travel to customer sites.


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