Customer Support Associate Role

2 days ago


London, Greater London, United Kingdom DA Financial Trading Recruitment Full time

We are seeking a skilled Customer Support Associate to join our team at DA Financial Trading Recruitment in London.

About the Job:

This is a permanent position, with one day per week working from home. The office is located near Liverpool Street station.

The ideal candidate will have previous experience in customer support roles and fluent level Italian literacy. They should also be proficient in Microsoft Office packages, particularly Excel, and have knowledge of financial markets.

The successful applicant will assist clients by handling daily inquiries, providing technical support, and troubleshooting issues via remote assistance and one-on-one sessions.

Key Responsibilities:
  • Respond promptly to incoming emails, chats, and phone calls in a professional manner.
  • Assist with opening client accounts, updating, and maintaining client records for accuracy.
  • Address complaints efficiently and effectively.
Salary and Benefits:

The salary for this role is up to £35,000 per annum, plus bonus and benefits.



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