Customer Support Associate
6 days ago
We are seeking a highly experienced and skilled part-time Customer Support Associate to join our growing team at Cozymeal, Inc.
About the Role:
This is an important role within the operations team with opportunities to grow within the organization. As a Customer Support Associate, you will be responsible for understanding Cozymeal's services and providing solutions to customers and hosts in a timely manner.
Responsibilities Include:
- Providing exceptional support to customers through multiple channels including phone, chat, and email, in line with company standards for communication.
- Assisting our community of hosts and other partners with any questions or requests pertaining to our platform, upcoming experiences, tools, and communication.
Requirements:
- 4+ years of experience in a customer service role.
- Ability to work efficiently and distraction-free in a home office environment.
- Proficient in Google Suite and Excel.
- Experience working with a CRM.
What We Offer:
- Competitive pay: $40,000 per year.
- Opportunity to work remotely from anywhere in the world.
- Chance to grow within the organization to a leadership role.
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