Customer Relationship Management Director

3 days ago

Manchester, United Kingdom Oscar Full time
Job Title: Customer Relationship Management Manager

Role: Head of CRM

Salary: Up to £60,000

Location: Manchester

Work Pattern: Hybrid

About the Company

Oscar Digital has partnered with a well-established FinTech company that is expanding its team. With over 20 years of experience, they have helped over 1 million people with their money and have won numerous awards.

About the Role

We are seeking an experienced email marketing specialist to take ownership of email campaigns for new and existing customers, focusing on upselling, cross-selling, and increasing brand visibility.

Key Responsibilities
  • Develop audience-focused marketing and communications plans and lead the execution of these
  • A/B test email campaigns
  • Analyze email marketing performance
  • Coordinate with internal departments to ensure all email campaigns are on-brand, accurate, relevant, and timely
  • Manage consistency of brand and tone of voice in all marketing and communications materials
Requirements
  • Proven track record of successfully running email campaigns
  • Minimum 4 years' experience
What We Offer

A year-on-year growing company with excellent career pathways, a very competitive salary based on experience, and an excellent, thriving company culture.

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