PVC Compound Specialist Manager

2 days ago


Durham, Durham, United Kingdom CK Group Full time
Technical Service Manager Role
At CK Group, we are committed to delivering exceptional technical support and solutions to our customers, and we're looking for a talented Technical Service Manager to join our team.

Job Description
This role will involve managing customer relationships, providing expert technical guidance, and leading a team of experienced professionals to deliver high-quality results. You will work closely with customers to understand their needs and develop solutions to enhance product performance and application outcomes. Your expertise will also be crucial in resolving quality issues and providing customer insights to inform new product development and existing product optimisation.

Responsibilities
- Develop and implement effective technical strategies to meet customer needs
- Provide expert technical guidance to customers and internal stakeholders
- Lead a team of technical professionals, providing guidance, support, and training
- Collaborate with cross-functional teams to resolve quality issues and improve product performance
- Stay up-to-date with industry trends and developments, identifying opportunities to enhance our products and services

Requirements
- Degree qualified in Polymer Science, Chemical Engineering, Material Science, or related field; advanced degree preferred
- 5+ years of experience in a technical role, preferably in a compounding industry (PVC)
- Proven track record of managing and developing technical teams
- Excellent communication and interpersonal skills

Benefits
The salary for this position is £60,000 - £80,000 per annum, depending on experience. In addition to a competitive salary, employees receive a range of benefits including pension, death in service, and discounted BUPA membership.
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