Global PVC Compound Expert

2 days ago


Durham, Durham, United Kingdom CK Group- Science, Clinical and Technical Full time
Technical Service Lead Position
Ck Group- Science, Clinical and Technical is looking for a highly skilled Technical Service Lead to join their team in Durham, UK. As a key member of the team, you will play a crucial role in driving customer satisfaction and product innovation through expert technical support and collaboration with customers.

About the Job
This permanent position offers a competitive salary of £60,000 - £80,000 per annum, depending on experience. You will work closely with customers to understand their needs and challenges, develop and implement solutions to improve product performance and application outcomes, and lead a team of technical service technologists and regulatory experts. Your responsibilities will include providing guidance, support, and training to team members, ensuring high levels of customer satisfaction, and collaborating with the Quality team to ensure compliance with industry standards.

Key Responsibilities
* Manage customer relationships and provide technical guidance
* Collaborate with customers to develop solutions that enhance product performance and application outcomes
* Lead a team of technical service technologists and regulatory experts
* Provide guidance, support, and training to team members

Requirements
* A strong understanding of plastics compounding, preferably relating to PVC
* Extensive experience in technical service management
* Proven ability to drive customer satisfaction and product innovation

Company Information
Ck Group- Science, Clinical and Technical is a leading chemical manufacturer specializing in thermoplastic products. We export globally and value expert technical support for our customers.

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