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Administrative Support Specialist

1 month ago

Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time
Administrative Support Specialist - Band 3

Are you an experienced administrator looking for a new challenge? Do you have excellent communication and IT skills, coupled with a warm and compassionate approach? If so, we would love to hear from you.

As an Administrative Support Specialist - Band 3, you will provide administrative support to the clinical team, handling a wide range of tasks including routine and non-routine administrative procedures.

You will be the first point of contact for the team and handle duty calls, requiring exceptional telephone manner and communication skills. The role is varied and requires the successful candidate to be able to adapt to constant changes in workload.

About the Job:

  • Provision of administrative support to the clinical team.
  • Liaise with a wide range of stakeholders, both internal to the organisation and external.
  • Answering the main phones for the ward and dealing with enquiries.
  • Taking accurate messages and passing them on in a timely manner.
  • Uploading and recording information on RiO (Patient Electronic file).
  • Health roster for clinical staff.
  • Typing clinical letters and posting them, ensuring a copy is upload to RiO.
  • Taking minutes of various meetings.
  • Inputting information on to Health Roster.

Requirements:

  • NVQ Level 3 in Business & Administration or equivalent experience.
  • Proficient IT Skills (Including Word, Excel and MS Office packages).
  • Excellent communication skills, both verbal and written.
  • Knowledge of routine and non-routine administrative procedures acquired through qualification or experience.
  • Experience of working as part of a team.
  • Demonstrates clear understanding of the principles of confidentiality.

Working with Us:

  • A competitive salary of £25,000-£30,000 per annum.
  • Opportunities for career development and progression.
  • A supportive and inclusive work environment.
  • Access to training and development opportunities.